._page_1awn8_1{width:min(1180px,100% - 40px);margin:0 auto;padding:68px 0 96px}._hero_1awn8_7{max-width:700px;margin-bottom:32px}._eyebrow_1awn8_8{color:#77756f;letter-spacing:.14em;text-transform:uppercase;margin:0 0 10px;font-size:11px;font-weight:800}._hero_1awn8_7 h1{letter-spacing:-.06em;margin:0;font-size:clamp(38px,6vw,68px);line-height:.98}._hero_1awn8_7 p:last-child{color:#5e5c57;max-width:560px;margin:20px 0 0;font-size:17px;line-height:1.55}._notice_1awn8_11,._error_1awn8_11{border-radius:8px;margin:16px 0;padding:13px 16px;font-size:14px}._notice_1awn8_11{color:#31543e;background:#e8f3ea}._error_1awn8_11{color:#8b2e24;background:#fff0ec}._signedOut_1awn8_14{background:#faf9f6;border:1px solid #ddd9d1;padding:28px}._signedOut_1awn8_14 p{color:#5e5c57;margin:0 0 18px;line-height:1.5}._layout_1awn8_16{grid-template-columns:minmax(230px,.78fr) minmax(0,1.45fr);align-items:start;gap:22px;display:grid}._panel_1awn8_17{background:#fff;border:1px solid #dedbd4}._panelHeader_1awn8_18{border-bottom:1px solid #e8e5df;justify-content:space-between;align-items:baseline;gap:16px;padding:20px 22px;display:flex}._panelHeader_1awn8_18 h2{letter-spacing:-.03em;margin:0;font-size:19px}._muted_1awn8_20{color:#77756f;font-size:13px}._ticketList_1awn8_21{display:grid}._ticket_1awn8_21{color:#23221f;text-align:left;cursor:pointer;background:#fff;border:0;border-bottom:1px solid #eeeae4;width:100%;padding:16px 20px}._ticket_1awn8_21:last-child{border-bottom:0}._ticket_1awn8_21:hover,._ticketActive_1awn8_24{background:#f6f4ef}._ticketTop_1awn8_25,._ticketMeta_1awn8_25{justify-content:space-between;gap:12px;display:flex}._ticketTop_1awn8_25 strong{font-size:13px}._ticketSubject_1awn8_27{margin:8px 0;font-weight:700;line-height:1.35;display:block}._ticketMeta_1awn8_25{color:#77756f;font-size:11px}._empty_1awn8_29{color:#77756f;padding:28px 20px;font-size:14px;line-height:1.5}._detail_1awn8_30{min-height:500px}._detailHead_1awn8_31{gap:8px;display:grid}._detailHead_1awn8_31 h2{letter-spacing:-.04em;margin:0;font-size:24px}._detailHead_1awn8_31 small{color:#77756f}._messages_1awn8_34{background:#faf9f6;gap:12px;max-height:530px;padding:22px;display:grid;overflow:auto}._message_1awn8_34{background:#fff;border:1px solid #e5e1da;border-radius:10px;max-width:82%;padding:13px 15px}._messageCustomer_1awn8_36{background:#eef8f0;border-color:#d6e7dc;justify-self:end}._messageMeta_1awn8_37{color:#77756f;justify-content:space-between;gap:14px;font-size:11px;display:flex}._messageBody_1awn8_38{white-space:pre-wrap;margin-top:8px;font-size:14px;line-height:1.55}._reply_1awn8_39{border-top:1px solid #e8e5df;gap:10px;padding:20px 22px;display:grid}._reply_1awn8_39 textarea,._form_1awn8_40 input,._form_1awn8_40 select,._form_1awn8_40 textarea{box-sizing:border-box;color:#23221f;width:100%;font:inherit;background:#fff;border:1px solid #cbc7bf;border-radius:5px;padding:12px}._reply_1awn8_39 textarea{resize:vertical;min-height:110px}._form_1awn8_40{gap:14px;padding:22px;display:grid}._form_1awn8_40 label{color:#494741;gap:7px;font-size:13px;font-weight:700;display:grid}._form_1awn8_40 textarea{resize:vertical;min-height:150px}._button_1awn8_45,._secondary_1awn8_45{color:#fff;font:inherit;cursor:pointer;background:#23221f;border:1px solid #23221f;border-radius:4px;justify-content:center;padding:11px 15px;font-size:13px;font-weight:800;text-decoration:none;display:inline-flex}._secondary_1awn8_45{color:#23221f;background:#fff}._button_1awn8_45:disabled,._secondary_1awn8_45:disabled{opacity:.55;cursor:wait}._formActions_1awn8_48{flex-wrap:wrap;align-items:center;gap:9px;display:flex}@media (width<=800px){._page_1awn8_1{width:min(100% - 28px,680px);padding-top:42px}._layout_1awn8_16{grid-template-columns:1fr}._detail_1awn8_30{min-height:0}}